Frequently Asked Questions

Spooma is a gaming rewards platform where you can complete eligible offers, earn credit, and redeem your balance for available gaming gift cards and digital rewards.

Create a free account, browse the available offers, and choose the ones you want to complete. Follow the requirements shown for each offer. Once an eligible completion is successfully tracked and approved, the corresponding reward is added to your Spooma balance.

Spooma focuses primarily on gaming and digital rewards. Depending on your country and current availability, rewards may include gaming gift cards, platform credit, Roblox gift cards, Fortnite/V-Bucks related rewards, and other digital gift cards.

The minimum payout amount is $10.

During launch, redemption requests may take up to 14 days to review and process. Most valid requests are expected to be completed way sooner (even 1 ~ 2 days). Processing times may vary depending on reward availability, account review and offer status.

No. VPNs, proxies, emulators, bots, and location-changing tools are not allowed. Using them can prevent offers from tracking and may lead to permanent account restrictions.

Unless an offer specifically states otherwise, offers should only be completed once. Repeating an offer or creating multiple accounts to complete the same offer may cause rewards to be rejected.

No. Spooma is an independent rewards platform. Unless explicitly stated otherwise, Spooma is not sponsored by, endorsed by, or affiliated with the game publishers, platforms or brands associated with available rewards.

Reward availability can change based on country, inventory and supplier availability. If a specific reward becomes unavailable, it may be temporarily hidden or replaced with another redemption option.

Contact our support team through the support page or the support email listed on Spooma. Include your account email and the name of the offer when asking about a missing reward. Additionally, there will eventually be live support on the lockers.